Privacy policy

Personal data protection policy

1. Data Controller

The entity responsible for processing your data is FMRM. You can contact us via email: fmrm@fmrm.es.

2. Principles of data processing

We process your personal data in accordance with the principles of:

  • Legality, loyalty and transparency.
  • Purpose limitationWe only use the data for the stated purposes.
  • Data minimizationWe only collect the data that is strictly necessary.
  • AccuracyThe data is kept up-to-date and accurate.
  • Integrity and confidentialityWe protect data against unauthorized access.
  • Active responsibilityWe promote the continuous improvement of our protection measures.

3. Data we collect

We only collect the personal data necessary to fulfill the stated purposes and always with your consent. This may include:

  • Identification data: name, surname, email address.
  • Contact: telephone, postal address.
  • Other data: information that you voluntarily provide to us through forms, surveys or other means of interaction.

4. Purposes and legal basis

The data is used exclusively for:

  • Manage your requests: respond to inquiries, suggestions, or complaints.
    • Legal basis: consent.
  • Improve our services: analyze interaction with our website.
    • Legal basis: legitimate interest.
  • To inform you about our activities: to send you news, events or related services, provided you have given your express consent.
    • Legal basis: consent.

5. Data retention

Personal data will only be kept for as long as necessary to fulfill the purpose for which it is collected or to comply with legal obligations.

6 Security measures

We have adopted technical and organizational measures to protect your data, including:

  • Secure protocols (SSL) for data transmission.
  • Access restricted to authorized and trained personnel only.
  • Internal confidentiality and access control procedures.

7. Transfer of data to third parties

We do not share your personal data with third parties, unless it is necessary to fulfill the stated purpose.

8. Your rights

You have the right to:

  • Access your personal data and find out how it is being used.
  • Correct inaccurate or incomplete data.
  • Delete your data when it is no longer needed or you have withdrawn your consent.
  • Limit the processing of your data in certain circumstances.
  • To object to the processing of your data.
  • Portability: receiving your data in a structured format and transmitting it to another controller.

To exercise these rights, write to fmrm@fmrm.es indicating your request.

9. Changes to this policy

We may update this privacy policy. We recommend that you review it periodically. In the event of significant changes, we will notify you via a notice on our website or by email.