November 14th 2025

Performance measurement: a challenge for public administrations

FMRM participates, together with the Romanian Ministry of Public Administration and other European administrations, in policy improvement workshops

The Federation of Municipalities of the Region of Murcia (FMRM) actively participated in the international conference of the AdCap4GoodGov project , funded by Interreg Europe, held in Bucharest, Romania. This event brought together experts and representatives from various regions of Europe to discuss administrative capacity as a key to efficient governance.

The event was opened by Martin Tole, State Secretary at the Ministry of Development, Public Works and Administration of the Romanian government, who marked the start of the workshops on redefining the indicators for evaluating administrative capacity to respond to the new social and technological demands of public service. In his words, “it is the responsibility of the public administration to provide the best possible service to citizens.” This was followed by a presentation from Diana Gheorghe, the national contact point for the Interreg Europe Programme, who highlighted the willingness of Romanian entities to participate in European projects and contribute proposals at the European level.

The sessions have focused on rethinking public policy instruments and the assessment of administrative capacity, fundamental aspects for realistic strategic planning and impact financing. The FMRM, in its role as a partner in the project, will have the opportunity to share its experience and learn about best practices at the European level. One day of the event has also been dedicated to study visits to successful examples in the Brasov area, and the third day will focus on good practices.

Furthermore, within the framework of these conferences, the Federation of Municipalities explained that the organization has become a certifying entity for the ELoGE Seal of Transparency and Good Governance awarded by the Council of Europe, and that it is therefore already advising and tutoring the municipalities of the region to obtain this important distinction.

 The Region of Murcia, the main stakeholder involved in contributing to the Digital Agenda, shared a best practice regarding the use of GLPI, an incident tracking system designed to improve the efficiency of IT service delivery and monitoring. This system is applicable to other areas of public administration. Diego Pedro García García, Deputy Director of Digital Infrastructure, presented this initiative on behalf of the Region. The Spanish delegation also included Manuel Pato and José Fernández from the Federation of Municipalities, along with Raquel Galarza Ruiz from EuroVértice, which provides technical support to the team.

The FMRM's participation underscores its commitment to the continuous improvement of public administration and its interest in strengthening the capacity of local governments to provide quality services to citizens.

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